FAQ 

​How Do I Place An Order?​

Search or browse ouchapparel.com for the items you want to purchase and add them to your Shopping Cart from your computer or any compatible mobile device.



 

Payment & Shipping

Depending on the product(s) you purchase on ouchapparel.com the location to which the products will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your product(s). Shipping costs are based on the shipping method you choose and the products you buy. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Generally, you will have the option to upgrade your shipping method for faster delivery (such as Second Day or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) CT or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States..



 

Secure Ordering & Payment Options

All orders placed on ouchapparel.com site are 100% secure. We know that the security of your credit card and personal information is a top priority for you

and security is top priority for us as well. We make sure you can order your ouch apparel Products with complete confidence.
We ensure the security of your credit card transaction. When you order from ouchapparel.com, your information is secured with 128 Bit SSL Encryption, certified through artMONSTER web-hosting. - it is 100% secure!
For your convenience we accept Visa, MasterCard and PayPal



 

Returns & Refunds

Your satisfaction is of up-most importance to us. Your happiness with the service and products that you receive is our top priority. But please make sure you are selecting the right size and items. All sales are final, we do not offer any return or replacement (unless item is damaged).

​To request a replacement, please contact us on our contact tab, a RA number is required.

 

 

Thank you for shopping with us!